GOOD SERVICE DOESN'TJUST HAPPEN!

Operating a dependable service
business requires organisation,
competent management and a
substantial capital investment.

When you're satisfied with the service
but question the fairness of the bill, remember....

You only see the service technician who comes to your home.

The quality of his service
depends on three things.......

1. His knowledge and skill

2. The necessary people who train,
    schedule, obtain spare parts and
    supply him -- telephone operators,
    training specialists, parts personnel,
    clerks, administrators.

3. His company's sizeable investment
    in shop and warehouse facilities,
    trucks, equipment, tools
    and replacement parts.