There is a

WHITEGOODS REPAIR CODE OF PRACTICE


endorsed by the NSW Minister for fair Trading.

  • The Code covers such main items as:
  • Advertising
  • Diagnosis and charging
  • Field service
  • Workshop service
  • Stock of spare parts
  • Warranties on repairs
  • Technical knowledge and experience
  • Complaints handling & dispute resolution
  • There is a Sample Invoice showing the elements which should be on a trader's invoice

Download a full copy of the code HERE


(We will link to the NSW Department of Fair Trading site when they put a copy of the Code on their site)

A copy of the Sample Invoice is HERE

You may need to download Acrobat reader to view the Code.

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