WHITEGOODS REPAIR CODE OF PRACTICE

Endorsed by the NSW Minister for fair Trading.

• The Code covers such main items as:
• Advertising
• Diagnosis and charging
• Field service
• Workshop service
• Stock of spare parts
• Warranties on repairs
• Technical knowledge and experience
• Complaints handling & dispute resolution
• There is a Sample Invoice showing the elements which should be on a trader’s invoice

Download / View a full copy of the code below

Download (PDF, 88KB)

(We will link to the NSW Department of Fair Trading site when they put a copy of the Code on their site)

A copy of the Sample Invoice is below 

Download (PDF, 123KB)